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The CRM market in France 2017-2021

According to IDC, the CRM market in France will generate 1.065 billion € of software revenues in 2021 and expects growth of 6% on average per year.
This market represents 7% of software revenues in France.
SaaS is growing strongly and IDC estimates a growth of 13.7% per year for 2017/2021. The SaaS should have a weight of 73% by 2021.

https://custom.cvent.com/1E8AD1B771DA4B029B78FF1784749EF5/files/98d813376e5d42a78117d74e823bfb2b.pdf